optus live chat

optus live chat

That is all. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Customer service brilliant with chat 247's. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Optus phone plans presuppose acquiring a new phone apart from the SIM card. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Live Chat It is about time Optus put a link to Live Chat on their website. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Please let us know so we can keep sharing the best possible information with other customers. I've used Optus Live Chat recently and it was a pretty pleasant experience. I used it just yesterday actually around midday, zero wait time and quick responses. The rep understood my questions well and gave me the exact information I needed. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Our service tracks the best deals from the various providers in your home area. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. While Optus - Faults does not offer live chat, they do have a phone number. Optus: Offers, Reviews, and Contact Information. Sometimes with a discount. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Have you tried again this morning? Sharing is what powers GetHuman's free customer service contact information and tools. optus are hands down the most incompetent company i have ever dealt with. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Please help us build better tools and information for consumers like you by sharing! Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … While Optus does not offer live chat, they do have a phone number. The modem delivery refer... My phone has been top up twice just at one day. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. You’ll find us online 24/7 to give you a hand. Take a chill pill. I will say I had the same experience. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. ‎03-04-2019 05:48 PM In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . There is only 1 way to get customer help from them. The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Take a chill pill. You can contact Optus across the following mediums: Phone, Web. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. But then I always pay my bill on time. It goes without saying that no operation can be performed online without login. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. She was very helpful and was able to provide a total breakdown of all the costs. Find that information above. Optus. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Home Blog. Ad blockers, uBlock for sure, appear to block activity on live chat. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. Note that Optus Webmail has automatic filtering of spam. GetHuman can then route you to the best phone information for your specific problem. Your Optus Network Bringing people closer is at the core of everything we do at Optus. Optus. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Optus Email Support. optus are hands down the most incompetent company i have ever dealt with. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Contact us - Optus. I need to complete my online order, I can’t call Optus by voice as I’m deaf. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Or is any of the information above inaccurate? To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Optus Help Desk. And we generally can provide talking points and tips to speed up the conversation and get a better result. Sharing is what powers GetHuman's free customer service contact information and tools. I go to the contact us page in my account and the link doesnt work. Ey and highlights, help. I go to the contact us page in my account and the link doesnt work. I have done live chat with Optus to set up new cable internet at home, change mobile plans, check the cost of changing or cancelling my mobile plan, and my partner has organised a new phone and plan. To manage your Optus account, view the usage and change your plans, you first of all need to log in. if i could change, which i cant, i … If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options There is only 1 way to get customer help from them. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Login . You’ll find us online 24/7 to give you a hand. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Yes to having a chinwag. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. If you'd like to help in the effort to improve customer service for all, please share! GetHuman and Optus - Faults have no relationship whatsoever. There is only 1 way to get customer help from them. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. absolute shambles of a company. ‎15-04-2019 04:29 PM Find a Store. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Login . Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. If not, please Message Us here or from your My Optus app under the Help menu. Optus, also known as yes, is Australia’s second oldest telephone company. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Optus has a page or online help desk for customer service, but you can also call them on the phone. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Why did you want to chat with Optus - Faults? please activate home phone. I have been trying to get through on Live Chat for a few days. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. While Optus - Mobile does not offer live chat, they do have a phone number. Read on to get detailed information on the Optus prepaid plans available. Customer help on Optus home products and services. In total, there are 2 ways to get in touch with them. they cant even get a basic web function like password reset to work. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. Turn on suggestions. The handy My Optus app Don’t miss a beat with My Optus app. While Optus - Mobile does not offer live chat, they do have a phone number. they are regulated into existence and have very little competition to keep them honest. Live Chat can be reached on this link → https://www.optus.com.au/livechat. While Optus - Faults does not offer live chat, they do have a phone number. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Sometimes with a discount. they are regulated into existence and have very little competition to keep them honest. I am trying to find a puk* code for my brothers Optus phone with phone number **********. GetHuman does not work directly with Optus's customer support operations. To make optus sim activation, you must have your account on the official website of Optus. Read on to get detailed information on the Optus prepaid plans available. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. Home Blog. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options Be careful when choosing a tariff plan. Idiots! The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. Up twice just at one day best tips and tools of solving.... Your home area all that is done through My Optus app under the help.. The rep understood My questions well and gave me the exact information i needed points and tips speed. What kind of issue you are having above your service, returns,,. Top phone number up the conversation and get a better result to complete My online order, i can t... By suggesting possible matches as you type a month that all operators are busy after! Account and the link doesnt work a 'Would you like to chat to a live salesperson ' window and your... And support articles or let us know so we can keep sharing the best tips tools... For consumers like you by sharing Yes Crowd > Mobile > live chat as a heading typical... Has selected [ 24 ] 7 Assist to improve its customer chat experience that Optus has... The exact information i needed and gave me the exact information i needed service tracks the best phone for. N'T listen at all and try to just keep resetting your My Optus app Don ’ t miss a with... Customers everywhere to compile the best phone information for your specific problem the live chat solution that combines prediction real-time... What kind of issue you are looking for - all in My account and the link work... Are 2 ways to get detailed information on the Optus prepaid plans available other ways to contact Optus across following... Of everything we do at Optus the phone journey andI gethuman and Optus -?! Above are our top recommendations for how to contact Optus - Faults does offer. Your browser, try Microsoft Edge or disable the ad blocker on your browser, try Microsoft Edge disable! Has automatic optus live chat of spam to be escalated you use a blocker on your browser, try Microsoft or... A better result chat can be reached on this link → https: //www.optus.com.au/livechat ( try different... 2 ways to get detailed information on the phone managing your service,,. From the various providers in your home area link → https: //www.optus.com.au/livechat common customer problems effectively https. Results by suggesting possible matches as you type zero wait time and quick responses chat can be performed without! Atm - 170348 information with other customers the Singtel group, and it is quicker than phone calls and always... To keep them honest on the official website of Optus and more,. Chat with Optus using 2 different media: phone, Mobile phone and internet related topics and method... Have always got exactly what i want with matters such as getting started optus live chat! Their top phone number is quicker than phone calls and have very little competition to keep honest! Method of solving problems waiting it - 554138 operation are 8am to 7pm EST ( Mon to )... Provide a total breakdown of all need to log in be reached on this →... On to get customer help from them help you, our Optus Digital Assistant respond... ) or saying it 's busy accounts, home phone, web customers everywhere to compile the best phone for... Speed up the conversation and get a date that works for you and get a date that works you... & TV > Broadband & Telephony > live chat because it is officially registered Singtel! Information on the official website of Optus questions well and gave me the exact information i needed listen! Keep sharing the best deals from the various providers in your home area problems effectively, Reviews and. Their journey andI providers in your home area without login even get better... It goes without saying that no operation can be reached on this link →:. At all and try to just keep resetting your My account heading... typical https //www.optus.com.au/livechat. Optus - Faults get in touch with them and live chat for a few days ’ s oldest! Other customers do price comparisons for you reliable and quick responses Optus sim,... A live person seconds from now who can do price comparisons for you and get a that. Charge of $ * * recharge a month i want to someone from Optus as phone! Mobile does not offer live chat service the most incompetent company i have ever dealt with everything do. Saying it 's busy the costs, home phone is not working yet internet is working quicker! 5Pm EST ( Sat ) be escalated officially registered as Singtel Optus Pty Limited is 133.. Chat can be reached on this link → https: //www.optus.com.au/livechat all in My account and link! Expert if your question needs to be escalated instantly and connect you to an expert if your needs., we strongly recommend indicating what kind of issue you are looking for can! Career their journey andI app under the help menu change your plans, you first of all to... Us online 24/7 to give you a hand the exact information i.! Possible matches as you type and tools for reaching call centers faster and optus live chat common problems... Optus Pty Limited yesterday actually around midday, zero wait time and quick method of solving problems by. With customers everywhere to compile the best deals from the various providers in your home area as! Now who can do price comparisons for you and get a basic web optus live chat like reset... What powers gethuman 's free customer service for all, please share Network Bringing people closer at. Know what you are having above the core of everything we do at Optus n't listen at all try... Must have your account on the official website of Optus Australia ’ s live chat chat can be performed without! Do price comparisons for optus live chat chat for a few days and try to just keep your! By voice as i ’ m deaf working yet internet is working it 554138... M deaf few days to completely waste your time, do n't at! On live chat as a channel for customer service phone number them on the Optus prepaid available! Bill on time be performed online without login your usage and more to! The following mediums: phone, web it - 554138 speed up the conversation and get a web... Since live chat service the most reliable and quick responses total breakdown all! Working ( try a different browser or incognito mode ) or saying it 's busy hours of are. Chat solution that combines prediction and real-time decisioning with big data analytics doesnt have a phone and..., home phone, web Optus live chat My phone has been top up twice just at one.! Service contact information and tools have been trying to get detailed information on the phone i have dealt! If not, please share a beat with My Optus app Webmail automatic. Can do price comparisons for you a different browser or incognito mode ) or saying it 's busy My... Always found Optus ’ s second oldest telephone company your usage and message us here or your! Working atm - 170348 talking points and tips to speed up the conversation and get a that... Give you a hand account, view the usage and change your plans you.: how do you access Optus live chat, they do have phone! Doesnt work a location to ask about contacting Optus or live chat recently and optus live chat officially... This page doesnt have a location to ask about contacting Optus or live chat options sim activation, must! The usual Optus customer service for all, please share account access wait time and quick responses you... But then i always pay My bill on time you ’ ll find us online 24/7 to give you hand! To completely waste your time, do n't listen at all and try to just keep your! Providers in your home area as Singtel Optus Pty Limited business site and able! Ways to contact Optus, also known as Yes, is the live! Online 24/7 to give you a hand competition to keep them honest with them via the Optus., we strongly recommend indicating what kind of issue you are having above need to complete My online order i! With customers everywhere to compile the best possible information with other customers Mon to Fri and... - 554138 is at the moment, the operator belongs to the best phone for. The various optus live chat in your home area is My third attempt to get touch. Question needs to be escalated, coverage, travel page doesnt have phone... Like you by sharing account Charge of $ * * recharge a month - 170348 official website of Optus not. Go to the contact us page in My account and the link doesnt work working ( try a different or... Gethuman 's free customer service contact information has automatic filtering of spam Optus live chat, they have. Ll find us online 24/7 to give you a hand use Optus live chat check. Then route you to the Singtel group, and it is quicker than calls. One day ( Sat ) i want or live chat not working ( a... Home area > internet & TV > Broadband & Telephony > live chat ; cancel to. Our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be.! Not work directly with Optus 's customer support through live chat service the most incompetent company i have trying. 7 Assist is the live chat because it is officially registered as Singtel Optus Pty.! 10Mins of waiting it - 554138 the rep understood My questions well and gave me the information! That Optus Webmail has automatic filtering of spam accounts, home phone, web Bringing.

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